At Lucky Star Casino Kenya, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe. By using our platform, mobile app, or any of our services, you agree to the terms outlined below.
We adhere to global data protection standards and local Kenyan laws to ensure a safe, transparent, and secure environment for all users.
1. 📋 What Information We Collect
When you register or interact with Lucky Star Casino, we may collect the following:
🔹 Personal Information
- Full name
- Date of birth
- Mobile number and email
- Country and city of residence
- Identity documents (for KYC verification)
🔹 Technical Data
- Device type and browser
- IP address and geolocation
- Cookies and usage tracking (for personalization)
🔹 Financial Information
- Deposit and withdrawal history
- Bonus activity and transaction logs
- Linked mobile wallet (e.g., M-Pesa, Airtel Money)
2. 🎯 Why We Collect Your Data
We collect data only to improve your gaming experience and comply with legal obligations.
| Purpose | Details |
|---|---|
| Account Creation | To register you and verify your identity |
| Payment Processing | To securely manage deposits and withdrawals in KES |
| Bonus Activation | To apply promo codes, cashback, and welcome offers |
| Game Personalization | To show you relevant games and promotions |
| Legal & Security Compliance | To detect fraud, prevent abuse, and follow KYC/AML rules |
3. 🔐 How We Keep Your Data SafeLucky Star Casino Kenya uses industry-standard security protocols to keep your data private and protected.
- SSL encryption for all transactions
- Two-factor authentication (2FA) for login protection
- Regular security audits and firewall systems
- Data stored on secure servers with restricted access
Only authorized personnel have access to your sensitive information.
4. 👥 Lucky Star Casino Sharing Your Information
We do not sell or rent your data to third parties. However, we may share it with:
- Payment providers (e.g., M-Pesa, Paybill gateways) to process your transactions
- Regulatory authorities if required by law
- Fraud detection services to protect your account
All partners we work with must meet strict privacy standards.
5. 🍪 Cookie Policy
Lucky Star uses cookies to enhance your experience:
- Remember your login and preferences
- Analyze how users interact with the site
- Show relevant offers and promotions
You can manage cookie settings in your browser at any time.
6. 🔄 Lucky Star Casino Data Retention
We retain your personal data as long as your account is active or required by law. Inactive accounts may be anonymized or deleted after a specific period, unless legal or regulatory obligations apply.
7. ✅ Your Rights
As a Lucky Star Kenya user, you have the right to:
- Access the personal data we hold
- Update inaccurate information
- Request deletion of your account and data
- Opt out of promotional communications
- Submit questions or complaints about data handling
To exercise any of these rights, please contact:
📧 [email protected] or 📞 +1 (123) 456-75-90
8. 📅 Policy Updates Lucky Star Casino
We may update this Privacy Policy from time to time to reflect changes in legal requirements or new features. Updated versions will be posted on this page with the “Last Updated” date. Continued use of the platform indicates your agreement with the revised terms.
9. 📬 Contact Us
If you have any questions or concerns about your data privacy, please reach out to:
Lucky Star Casino Kenya
📧 Email: [email protected]
📞 Phone: +1 (123) 456-75-90
📍 Address: 12A Theklas Lesiotis Street, Limassol, Cyprus